Frequently Asked Questions
Everything you need to know about your next travel companion.
What is covered under the Travelpro® lifetime warranty?
Our limited lifetime warranty covers manufacturer defects on wheels, zippers, extensions, and carrying handles to ensure your luggage stays road-ready for years to come.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you have an upcoming flight.
What is your return policy for unused luggage?
If you are not satisfied with your purchase, you can return unused items in their original packaging within 30 days for a full refund.
How do I clean and maintain my Travelpro® bags?
We recommend using a soft cloth with mild soap and water for the exterior. Avoid using bleach or harsh chemicals, and never submerge the bag in water.
Do your carry-on bags meet international airline requirements?
Most of our carry-on models are designed to meet standard sizer requirements for major domestic and international airlines, but we always recommend checking with your specific carrier before flying.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.